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A Practical Guide to Call Center Technology
Select the Right Systems for Total Customer Satisfaction
by Andrew J. Waite
🔍 A Practical Guide to Call Center Technology – CLICK HERE 🔍
About The Book
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
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